Work

Example workflows.

Practical examples redesigning common manual processes. Each workflow is an example, with the exact design and results depending on the team’s process, data and constraints.

Systems integration

A workflow for one order record across three systems

An event-driven workflow synchronising orders with idempotent writes, preventing retries from creating duplicate invoices.

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92%
faster order processing
TypeScript · PostgreSQL · Shopify API · Xero API · Queue workers
Customer support
52%faster first response

A workflow for ticket triage and agent-approved replies

A workflow classifying tickets, retrieving account details and drafting responses while keeping agent review before every send.

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